Call answering for professional offices
ExtenVox answers with your office name, handles configured FAQs, takes messages, captures appointment requests, and routes calls without offering legal, financial, insurance, or other professional advice.
Manage on mobile
The calls behind the work
Client meetings, document work, and consultations require concentration.
Business impact: Frequent interruptions reduce quality and missed calls frustrate clients.
How ExtenVox helps: ExtenVox answers and takes a structured message.
Small offices often have no dedicated coverage outside core hours.
Business impact: New client and appointment calls wait until the next day.
How ExtenVox helps: Scheduled answering provides a professional response when the team is unavailable.
Callers may ask legal, tax, coverage, or transaction-specific questions.
Business impact: An unqualified response can create risk.
How ExtenVox helps: ExtenVox captures the question and routes it to the responsible professional.
Existing clients, prospects, vendors, and urgent matters share the same number.
Business impact: Manual routing consumes staff time.
How ExtenVox helps: Configured intent and transfer rules direct calls appropriately.
A call in motion
A prospective client calls while the office is in meetings.
ExtenVox uses the firm’s greeting and asks the reason for the call, contact details, and preferred appointment time.
General configured FAQs are answered; professional questions are recorded without advice.
The appropriate staff member receives the message and call summary.
Day-to-day situations
Relevant capabilities
Cover every call or only the hours, busy lines, and unanswered calls you choose.
Answer with your company name and a greeting that sounds consistent with your business.
Use business-specific questions to understand why each customer is calling.
Collect preferred times or book a connected calendar on eligible plans.
Apply your criteria and transfer qualifying calls to the right team member.
Review the caller’s own words plus an organized summary after the call.
Receive new request details through the notification methods you configure.
Serve callers in English, French, Spanish and Portuguese on every plan, with 70+ languages on Business.
Example conversation
The wording and intake questions are customized to your business. Availability, pricing, diagnoses, and professional judgments stay with your team.
I’m looking for help with bookkeeping for my small business.
I can collect some introductory details and request a consultation. May I have your name and callback number?
Alex Morgan, 555-0129.
Thank you. What type of business do you operate, and what days work best? An accountant will answer any tax or financial questions directly.
Business outcomes
Use your business name, hours, services, and preferred greeting on every call.
Let staff finish meetings and client work while callers receive immediate attention.
Capture questions and context without giving legal, tax, insurance, or financial guidance.
Works like your business works
No programming required. Tell us how your offices & professional services business handles calls, and configure the details that matter to your team.
See how setup worksUnlimited calls from $39/month · 14-day free trial
Unlimited calls on every plan. Pick the features your business needs, and try every Professional feature free for 14 days—no credit card.
Offices & Professional Services FAQ
No. It can collect introductory information and messages, but advice and professional judgments stay with your qualified staff.
Yes. The business name, greeting, hours, services, and call instructions are customizable.
Yes. You can set exact answering hours, including lunch, evenings, weekends, or overflow coverage.
Yes. ExtenVox can record the requested person and transfer or notify according to your rules.
Professional and Business plans support English, Spanish, and Portuguese conversations.
Let ExtenVox complement your team and keep the conversation moving.
View Plans+1 (888) 808-3844
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