Call answering for locksmith companies
ExtenVox handles lockout, rekey, replacement, and lost-key calls discreetly, collecting the location, service type, callback number, and authorization details your company requires.
Manage on mobile
The calls behind the work
Home, business, and vehicle lockout callers want an immediate response.
Business impact: Voicemail sends them to another provider.
How ExtenVox helps: ExtenVox answers, collects the location, and follows your escalation rules.
Automotive, residential, and commercial work requires different details.
Business impact: A vague message slows assignment.
How ExtenVox helps: Configured questions identify the property or vehicle and requested service.
A locksmith must follow company verification procedures.
Business impact: Skipping required information creates risk.
How ExtenVox helps: ExtenVox can state and collect the authorization requirements you define.
Callers ask for an ETA before a technician has accepted the job.
Business impact: An unsupported promise damages trust.
How ExtenVox helps: ExtenVox records the request without inventing arrival times.
A call in motion
A caller reports being locked out of a residence.
ExtenVox collects the service location, callback number, lockout type, and any company-required authorization information.
The company’s after-hours and priority rules determine transfer or notification.
The locksmith receives a discreet summary and confirms timing directly.
Day-to-day situations
Relevant capabilities
Cover every call or only the hours, busy lines, and unanswered calls you choose.
Answer with your company name and a greeting that sounds consistent with your business.
Use business-specific questions to understand why each customer is calling.
Collect preferred times or book a connected calendar on eligible plans.
Apply your criteria and transfer qualifying calls to the right team member.
Review the caller’s own words plus an organized summary after the call.
Receive new request details through the notification methods you configure.
Serve callers in English, French, Spanish and Portuguese on every plan, with 70+ languages on Business.
Example conversation
The wording and intake questions are customized to your business. Availability, pricing, diagnoses, and professional judgments stay with your team.
I’m locked out of my storefront and need to open this morning.
I can collect the details for the locksmith. What is the service address and your callback number?
310 Market Street, 555-0168.
Thank you. The locksmith will confirm required proof of authorization and timing directly. I’ll send your request using the company’s priority rules.
Business outcomes
Give lockout callers a professional response day or night.
Use the verification language and intake fields your company requires.
Let the assigned locksmith confirm availability after reviewing a complete location summary.
Works like your business works
No programming required. Tell us how your locksmith business handles calls, and configure the details that matter to your team.
See how setup worksUnlimited calls from $39/month · 14-day free trial
Unlimited calls on every plan. Pick the features your business needs, and try every Professional feature free for 14 days—no credit card.
Locksmith FAQ
No. It can share only availability information you have configured and otherwise lets your technician confirm timing.
It can explain and record the authorization steps your company defines; final verification remains with your team.
Yes. Intake can change based on caller intent and service type.
Yes. Transfer destinations and after-hours rules can be configured for qualifying calls.
Professional and Business plans support English, Spanish, and Portuguese conversations.
Let ExtenVox complement your team and keep the conversation moving.
View Plans+1 (888) 808-3844
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